How it works - Become a House My Pet carer
WE WELCOME YOU TO JOIN OUR FAMILY OF PET LOVING, EXPERIENCED AND PROFESSIONAL PET CARERS.
However, It takes a special type of person to become a pet carer with House My Pet. Once you register, please wait for our review. We take the vetting of our carers very seriously. Once you have completed your assessment with the required supporting documents Criminal record checks/Licenses and Pet Business Insurance, we typically process House My Pet pet carer applications within 48 hours and will notify you via email. If you are approved, you can complete your profile and set it to go live so that pet owners can find you.
Advantage of being a House My Pet Carer
Target clients: Choice of guest pets that suit you, your home, location, circumstances and availability.
Set your own price: It’s up to you to decide how much to charge, per day, per night, per week, per month.
Marketing: Free listings – through our multiple online marketing channels, we make it easy for nearby pet owners to find your pet care services, making life easier for you.
Support: 24/7 Attentive and responsive customer support services.
House My Pet Guarantee: Reimbursement given for cancelled bookings without a valid reason.
Free Registration: No signup costs or membership fees! All we ask is a simple introductory fee of each new client you gain from House My Pet. When a customer books your services for the first time we will deduct an 18% commission from the price of only the FIRST paid service they use from you. Any REPEAT bookings there on after are at ZERO COST meaning you will keep 100% of your earnings from any further bookings made by your new client.
Can I offer a meet and greet?
Absolutely! We highly encourage pet carers to offer a meet and greet before taking on a booking, to check for compatibility between you and the pet.
Dogs for example have a strong opinion and sense of humans, and connecting with them is most important.
How to become a professional on House My Pet
A rise in pet ownership and time-poor pet owners makes now the perfect time for animal lovers to capitalise on this rewarding freelance opportunity…
Professional pet sitters are currently in high demand, making this a great opportunity for those who love animals.
Requirements – DBS / CRB certificate https://www.gov.uk/request-copy-criminal-record and Pet business insurance, we recommend https://www.protectivity.com/product/pet-business-insurance/?PromoId=212000.
These two documents are the basic requirements for being an Approved Pet Carer on our platform. In addition to this there are no specific qualifications required to become a Dog Walker/Pet Sitter however having qualifications in areas such as animal first aid, animal behaviour, or animal care, will enhance your professional standing.
If you would like to offer a Home Boarding or Day Care Service in addition to Pet Sitting / Dog Walking, you will have to provide us with your Licence. If you do not have one please contact your Council to apply for an Animal Boarding Establishment Licence if you want to run a boarding kennel or cattery in England, Wales or Scotland. If you would like any guidance or advice please don’t hesitate to contact us via our help contact form and we will be happy to assist.
It's easy to offer your services on House My Pet
What are your pet care qualities or specialties? Do you have relevant skills, qualifications and training? Are you a pet sitter, home boarder, dog walker or all three?
Customers are looking for someone who takes their job professionally and can treat their home and pets with great care.
As a Pet Sitter, in-home Pet Boarder or Animal Minder you are responsible for the safety of guest animals and for their actions whilst they are in your care. To become a House My Pet Professional carer we take the vetting process very seriously and only allow professional pet carers to showcase their services. When completing the application form please have your relevant documentation ready to attach for example pet business insurance, DBS check, home boarding licence and any certificates or qualifications that are relevant to the services you provide. As well as proof of ID and home address.
Once your application has been approved you will have access to set up your profile. You can find the ‘Edit Profile’ link in the navigation bar/menu under ‘Pet Carers’. Once you click that link you will be taken to your profile page where you have the ability to ‘Edit’ your profile and ‘Change Profile Photo’. Click on the tabs to be shown the different information you need to fill in for your profile. On each tab when you have filled in the information that is applicable to you click the ‘Save Changes’ button.
When you’re done click ‘View’ to see your profile. This can be changed as much as you like. The more details you fill in, the greater the chance of your profile appearing in a ‘Pet Owners’ search.
Providing a quote to a pet owner is easy. A pet owner will contact you if they feel you are a match and will discuss their needs. Once the requirements have been established and you are happy to except the job you can send them a tailored quote for how much the service will cost. To do this simply click ‘Create a quote’ which you can find under the conversation with your customer. Enter their service requirements and add your price total then click ‘add service’. This will create a bookable service tailored specifically for that customer. Check the details are correct and press ‘send quote’ and your customer will receive the invoice and can book and pay immediately if they wish to proceed.
For more information click here.
If a pet owner can’t seem to find a suitable match on House My Pet they have an option to create a Job post to display on the House My Pet platform. This is visible to the public and any one can search the jobs, however only verified House My Pet carers can apply for the jobs allocated on the wall. We advise you to check the Job board frequently for any missed opportunities and if you see a service you can provide then reply to the post with a link to your profile so the pet owner can contact you.
When you have completed a booking you are required to mark the booking as completed. To do so, go to your ‘Dashboard’ and click on ‘Bookings’. You will be able to see your booking and have the option to click the button ‘Mark as Completed’. Once you have done so the button will disappear and the booked ‘Completed’ status will show as ‘Yes’. Behind the scenes this will inform House My Pet that you have completed the booking and prompt them to issue your payment to your account which will take up to 2 days.
IMPORTANT: Before any bookings are issued you must make sure that you have a PayPal account setup and entered into ‘Receive Payments’ on your dashboard. This is a requirement for us to issue your payment to you. If you don’t have a PayPal account, you can set one up for free.
If you or the pet owner need to cancel a booking you can do so by going to your dashboard, finding the booking you wish to cancel under ‘Bookings’ and click the ‘Cancel Booking’ button. This will take you to a form that will require booking information to be filled in. Once completed hit the ‘Send Request’ button to send your cancelation request to us.
A Pet Owner or a Pet Service Provider may initiate a cancellation request within 24 hours of Booking. In such case, we may, on our own discretion, refund the Booking Fee. Any cancelations after the 24 hours please read our terms and conditions and for further advice please contact us via our help page.